COMMUNITY OUTREACH SPECIALIST

Company: City of Rialto, CA
Location: Rialto
Posted on: October 30, 2024

Job Description:

Salary : $59,796.00 - $80,124.00 Annually

Location : Rialto, CA

Job Type: Full-Time

Job Number: 23-018

Department: POLICE ADMINISTRATION

Opening Date: 06/15/2023

Closing Date: Continuous

Classification Definition

This recruitment is continuous and will be open until filled.

The City of Rialto Police Department invites applicants to serve as a Community Outreach Specialist. The selected candidates will be joining a department that employs just under 190 employees, servicing 28.5 square miles with a population that exceeds 100,000 residents and just over 50,000 daily visitors. The ideal candidate will demonstrate the ability to utilize effective forms of communication, respond to a variety of requests for the city and general public; multi-task under pressure; meet deadlines, and work flexible hours including nights, weekends, and holidays.

DEFINITION
Under general supervision, to perform a variety of non-sworn uniformed, law enforcement and crime prevention duties in support of Police Department operations and activities; to serve as liaison between the community and the Police Department for crime prevention purposes; to collect and process field evidence; work with business owners and members of the community in establishing programs to reduce crime, to provide information to the public, assist patrol and support operations; and to perform a variety of duties relative to assigned areas of responsibility.

DISTINGUISHING CHARACTERISTICS
This is an entry/journey level non-sworn technical level class. Employees initially receive training and learn to perform a variety of specialized and technical non-sworn law enforcement support duties in the field and the office. Following initial training and on the job training, incumbents are expected to fully perform the full range of work responsibilities independently with only occasional instructions or assistance as new or unusual situations arise; and to perform duties within established policies and procedures related to the area(s) of responsibility exercising and demonstrating proficiency in crime prevention practices, working with public and private organizations, business safety programs, homeless assistance programs and a basic understanding of evidence processing and collection.

Essential Duties and Responsiblities

ESSENTIAL AND MARGINAL FUNCTION STATEMENTS--Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Perform a variety of non-sworn, uniformed, and technical duties in support of Police Department field operations, support operations and activities; serve as a liaison between the community and the Police Department for crime prevention purposes.
• Basic collection, processing, recording of evidence in according to established procedures and standards; photograph crime scenes and traffic accidents; process and prepare film for displays; record and process evidence for court testimony.
• Develop and conduct Neighborhood Watch programs, Crime Free Multi-Housing programs, attend meetings; establish contacts through door-to-door recruitment and surveys; make various public presentations.
• Perform duties in support of neighborhood and business security programs and crime abatement; inspect residential commercial and industrial properties and recommend security measures; conduct meetings and presentations.
• Coordinate and participate in Police Department activities with other departments, divisions and outside agencies; serve as a liaison on special projects and police programs.
• As assigned, take reports of crimes where the situation is appropriate and in accordance with Department policies and procedures.
• Respond to general inquiries from the public, on the phone, online, social media or in the field; relieve sworn police personnel as needed; photograph and fingerprint individuals as needed; retrieve needed information from the public and direct to Police personnel as appropriate.
• Participate in a variety of special projects as directed by higher level supervisory staff; prepare, write, edit and distribute newsletters, pamphlets and other informational materials. Operate Social Media platforms and serve as the Department's point of contact for members of the public.
• Deliver emergency and non-emergency messages; prepare a variety of correspondence; maintain various files, records, conduct public presentations and effectively communicate with members of the public in various forums.
• Operate various government and non-government databases, enter and retrieve data; conduct background and records checks as assigned, remain current with police databases and compliant with state and federal regulations.
• File criminal complaints with the District Attorney's Office. Testifies in court as required.
• Serves as a representative of the Police Department to the public, promoting citizen cooperation. Provide factual information, explain procedures, and participate in crime prevention education activities.
• Work with the public and private organizations in facilitating alternatives to homelessness, coordinate resources and assist individuals with transitional housing.
• Prepares reports, updates and maintains files on all assigned investigations or government services.
• Effectively utilize police radios and electronic systems.
• Maintain a variety of records and files in assigned program area.
• Working with commercial and industrial business recommending safety programs, safety protocols and business watch programs.
• Perform related duties and responsibilities as required.
  Minimum Qualifications
  
  Experience and Training Guidelines:Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
  
  Experience:
  Three years of increasingly responsible civilian police program experience.
  
  Training:
  Equivalent to the completion of the twelfth grade, preferably supplemented by the completion of college level coursework in a Criminal Justice, Police Science, or a related field.
  
  License or Certificate:
  Possession of a State of California driver's license, and the ability to maintain insurability under the City's vehicle insurance program.
  
  Knowledge of:

• Police operations, services and activities of a municipal police department serving a large community.
• Law enforcement principles and practices and their application to a wide variety of services and programs.
• Technical and administrative methods of law enforcement including identification, care and custody of property.
• Methods and techniques of obtaining fingerprints.
• Community demographics as they relate to crime prevention, Crime Free Muti-Housing programs and abatement programs.
• Methods and techniques of evidence collection and preservation.
• Modern office procedures, methods and computer equipment including computers and supporting word processing and spreadsheet applications.
• Methods and techniques of interviewing.
• Methods and techniques of conducting meetings and presentations.
• Rules and regulations governing safe working practices.
• Principles and practices of filing and record keeping.
• Proper English usage, spelling, punctuation and grammar.
• Pertinent Federal, State and local laws, codes and regulations. Ability to:
  • Perform technical duties in support of assigned police operations and activities including community programs, basic evidence collection and crime reduction programs.
  • Interpret, explain and apply a variety of ordinances, municipal codes, rules and regulations.
  • Prepare reports, letters and other written documents.
  • Maintain confidential files and records.
  • Respond to requests and inquiries from the general public.
  • Provide assistance in processing and maintaining evidence and property.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Clearly and concisely author written documents.
  • Exercise effective interaction and communication with others.
  • Effectively and cohesively work with public and private organizations.
  • Properly utilize police radios in accordance with governing guidelines. Supplemental Information
    
    Application Procedure:
    A City application form and supplemental questionnaire (if applicable) MUST be submitted and received by the closing date. Please apply online at www.yourrialto.com. All other employment inquiries can be directed to The City of Rialto, Human Resources Department. 246 S. Willow, Rialto, CA 92376. Telephone: (909) 820-2540.
    
    Selection Process:
    Candidates must clearly demonstrate through their application material that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and fingerprinting.
    
    Background Check Process
    Applicants are subject to the successful completion of an in-depth background investigation conducted by the Rialto Police Department as well as a physical examination including a drug screening. The background investigation is a rigorous process. A typical background investigation includes but is not limited to: background interviews with individuals designated by the Rialto Police Department (this may include current and former co-workers, friends, relatives, neighbors, or any other relevant individual), criminal background check, credit check, polygraph examination, and psychological evaluation. Candidates may be disqualified from further consideration during the background investigation for a variety of reasons including if they have: an excessive number of traffic citations and/or collisions; arrests and/or convictions; a history of illegal substance abuse; poor credit history (factors include bankruptcy, foreclosures, liens and repossessions); or thefts from a previous employer. For clarification of any of the above disqualifying reasons, please call the Police Department Personnel and Training Unit at (909) 421-4926. The following list describes some areas that are covered in the background investigation:
    • Your relatives, references, and acquaintances are asked to comment on your suitability for this position.
    • The information supplied regarding your educational history is examined and verified.
    • You must list a history of your residences.
    • Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.
    • Military service records are subject to verification.
    • The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).
    • Your criminal, driving, and insurance records are evaluated. Veterans Preference Credit Eligibility:
      Veterans of the armed forces, who have been discharged or released from active duty under conditions other than dishonorable (Government Code: 18540.4), shall receive an additional five (5) points to their final examination score for ranking purposes only. This preference will apply only to the first appointment to any regular full-time City appointment. A copy of your valid DD214 must be submitted on or before the final filing date in order to be eligible for Veterans Preference Credit. For more information, please see the City's Veteran's Preference Policy.
      
      E-Verify:
      The City of Rialto is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States.
      
      This benefits overview is a summary and is not to be considered all-inclusive or applicable to all employees.
      
      THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.
      
      RETIREMENT
      The California Public Employees' Pension Reform Act (PEPRA), which took effect in January 2013, changes the way CalPERS retirement and health benefits are applied, and places compensation limits on members. The greatest impact is felt by new CalPERS members.
      
      As defined by the PEPRA, a new member includes:
      
      -A member who joined CalPERS prior to January 1, 2013, who, on or after January 1, 2013, is hired by a different CalPERS employer following a break in service of more than six months.
      
      -A new hire who joined CalPERS for the first time on or after January 1, 2013, and who has no prior membership in another California public retirement system.
      
      -A new hire who joins CalPERS for the first time on or after January 1, 2013, and who was a member of another California public retirement system prior to that date, but who is not subject to reciprocity upon joining CalPERS.
      
      All members who don't fall into the definitions above are considered classic members. Classic members will retain the existing benefit enrollment levels for future service with the same employer.
      
      PERS Retirement Employee Cost-Sharing: Safety 9% Non-Safety 8% (Pre-Tax after PERS Contract Amendment effective date regarding cost-sharing)
      
      CAFETERIA PLAN City's contribution to the Cafeteria Plan is $1,800 to go towards the employee's contributions for Health, Vision, and Dental insurance premiums. Effective June 12, 2018 new hires will receive $100 per period opt-out allowance for not using City sponsored medical insurance.
      
      LIFE INSURANCE provides a $150,000 double indemnity policy for employee plus dependent coverage ($10,000 for spouse and $5,000 dependent children).
      
      BILINGUAL PAY is paid to employees who successfully pass the bilingual proficiency examination for Spanish ($100/month).
      
      VACATION is accumulated at the biweekly rate of 6 hours for the first through fourth years.
      
      THIRTEEN HOLIDAYS are observed each year, plus two floating holidays of employee's choice.
      
      SICK LEAVE is accumulated at the biweekly rate of 4.62 hours. This is equivalent to 120 hours per year.
      
      SPORTS CENTER usage has been made available; at no cost, to all employees as set forth in the usage guidelines. The facilities include weight room, racquetball and tennis courts, pool, sauna, and Jacuzzi.
      
      DEFERRED COMPENSATION Employees employed for five (5) years or more, effective January 1, 2016, are eligible to receive a flat monthly amount of three hundred dollars
      ($300) contributed in their behalf by the City. Employees in the unit employed for ten (10) years or more, effective January 1, 2016, are eligible to receive a flat monthly amount of six hundred ($600) contributed in their behalf by the City.
      
      EMERGENCY SERVICE: All City employees are required to perform assigned Emergency Service duties in the event of an emergency or disaster.
      
      01
      
      Do you possess a valid California driver's license?
      • Yes
      • No
        
        02
        
        Do you meet the requirement of completion of the twelfth grade or equivalent?
        • Yes
        • No
          
          03
          
          Do you have three (3) years of increasingly responsible civilian police program experience?
          • Yes
          • No
            
            04
            
            Please explain your three (3) years of increasingly responsible civilian police program experience.
            
            05
            
            Do you have college level coursework in Criminal Justice, Police Science, or a related field?
            • Yes
            • No
              
              06
              
              What college level coursework have you taken? Please explain.
              
              07
              
              What is the extent of your formal education?
              • None
              • High School or Equivalent (GED)
              • AS/AA (Associates Degree)
              • BS/BA (Bachelors Degree)
              • MA (Masters Degree) or higher
                
                Required Question

Keywords: City of Rialto, CA, Rancho Santa Margarita , COMMUNITY OUTREACH SPECIALIST, Other , Rialto, California