Customer Care Specialist

Company: VirtualVocations
Location: Irvine
Posted on: November 1, 2024

Job Description:

A company is looking for a Customer Care Specialist to provide support for medical alert device users.

Key Responsibilities

Assist customers with product activations, troubleshooting, billing, and account services
Document customer interactions and maintain accurate records
Promote additional products and services during customer interactions

Required Qualifications

2+ years of customer service or call center experience
High school diploma required; associate or bachelor's degree preferred
Proficient in computer use and multitasking
Permanent residency in specified states required
Ability to work in a dedicated private workspace with appropriate internet speed

Keywords: VirtualVocations, Rancho Santa Margarita , Customer Care Specialist, Other , Irvine, California

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