Dispatcher

Location: Corona
Posted on: November 20, 2024

Job Description:

This is a great role for someone who thrives on being on the positive side of every day. Are you looking for a long term career with a Stable company? Our client is seeking a Dispatcher to represent their company in a professional and courteous manner. This is a dynamic workplace and under supervision by the Dispatch Manager, the right candidate will handle

scheduling, planning and coordinating of Customer Service calls, Receive incoming work orders from Customer Service Representative and dispatch the Field Service Technician to Customer sites, Stay in constant communication with the Field Service Technicians and FOM's in order to troubleshoot any issues that may arise in the field. Must be flexible with weekends and overtime REQUIREMENTS AND RESPONSIBILITIES ?Must be able to utilize headset and computer terminal to navigate through multiple systems to input and retrieve information. ?Utilize in house mapping system for routing of Technicians and Route Salesmen. ?Position requires ability to work in a very structured environment with a diverse workforce. ?Must be able to maintain complete knowledge of all Service tasks and programs and adapt to dynamic, constantly changing telecommunications environment. ?Accountable for Service calls, attendance, and adherence to work schedule. ?From time to time, special projects may require a departure from or addition to regular duties. ?Other essential duties as may be assigned by the supervisor. MINIMUM REQUIREMENTS ?High school diploma or its equivalent. ?Two years of prior dispatch experience preferably working in a call center environment. ?Capability to type 35 WPM, and the ability to type for up to 90% of a workday. ?Flexible for any shift including weekends and all major holidays. ?Background in Beverage or Manufacturing industry is a plus. The company is looking for a qualified Dispatcher candidate who can maintain an organized workspace in the midst of a constantly changing work flow. Your positive attitude will go a long way towards creating a friendly and successful work environment. We are offering an excellent compensation package, salary and benefits. Contact Jeanna Glass to apply for this great position as a dispatcher today! We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Rancho Santa Margarita , Dispatcher, PR / Public Relations , Corona, California