Operations Coordinator
Company: Penske
Location: Riverside
Posted on: October 20, 2024
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Job Description:
Position Summary The Operations Coordinator will complete
administrative processes of the branch (branches) that support
operational efficiency, effectiveness, customer satisfaction and
profitability. The Operations Coordinator will provide superior
customer service and communication to internal and external
customers. This position will support the branch financial manager
by providing guidance and information that contributes to branch
performance and profitability. Key Responsibilities: Financial
Operations • Oversight of accounts receivable process and maintain
local collection contacts to support centralized function. •
Monitor weekly and monthly lease, contract maintenance, and special
billing, and take the initiative to resolve any issues in a timely
fashion. Establish and Control all related processes to support
customer service and branch profitability. Fleet Operations •
Complete Fleet Service activities such as licensing, permitting,
in/out service vehicles, research and process citations. • Track
and coordinate asset outside services such as unit jacket file,
wash sheets, fueling and other outside vendor support that is not
maintenance related. • Partner with Fleet Services and establish a
collaborative relationship of local / centralized functions to
support licensing, permitting, citations and other fleet
operations. Process Analytics • Perform process analyses and
reviews in areas such as billing, 1211 reports, credit memos,
citations, accounts receivable, licensing and other areas.
Investigate and recommend solutions and/or guidance to issues
posing a risk to the drivers of profitability. • Use systems or
reports such as Qlikview or AS400 to understand the operational
dynamics for problem solving and process improvement. Other
Responsibilities • Maintains District Personnel Files, JJ Keller
reports, complete weekly payroll, and process paperwork for new
hires. • Projects and tasks as assigned by Branch Financial Manager
and District Financial Manager. Qualifications: • High school
diploma or equivalent required, degree preferred • Interpersonal
and relationship building skills with an ability to collaborate
with branch team members. • Competent written and verbal
communication skills • 2 years+ experience in customer service
financial administrative experience requirement • Agile and quick
learner, enjoys collaborative projects and continuous education •
Advanced computer skills including Microsoft Word, Excel, Outlook
and PowerPoint required • Regular, predictable, full attendance is
an essential function of the job • Willingness to travel as
necessary, work the required schedule, work at the specific
location required, complete Penske employment application, submit
to a background investigation (to include past employment,
education, and criminal history) and drug screening are required.
Physical Requirements: -The physical and mental demands described
here are representative of those that must be met by an associate
to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. -The associate
will be required to: read; communicate verbally and/or in written
form; remember and analyze certain information; and remember and
understand certain instructions or guidelines. -While performing
the duties of this job, the associate may be required to stand,
walk, and sit. The associate is frequently required to use hands to
touch, handle, and feel, and to reach with hands and arms. The
associate must be able to occasionally lift and/or move up to
25lbs/12kg. -Specific vision abilities required by this job include
close vision, distance vision, peripheral vision, depth perception
and the ability to adjust focus. Click below to see what makes
Penske great! Why Penske
(https://www.youtube.com/watch?v=t1fppOj9gAg) Schedule: Generally,
day shift, Monday - Friday. Schedule may change according to
business needs. Pay : $23/hr. or $47,8400/yr. 40.36 Penske is an
Equal Opportunity Employer. About Penske Truck
Leasing/Transportation Solutions Penske Truck
Leasing/Transportation Solutions is a premier global transportation
provider that delivers essential and innovative transportation,
logistics and technology services to help companies and people move
forward. With headquarters in Reading, PA, Penske and its
associates are driven by a dedication to excellence and a
commitment to customer success. Visit Go Penske to learn more. Job
Category: Administrative Job Function: Administrative Support Job
Family: General Administration Address: 2350 Hall Ave Primary
Location: US-CA-Riverside Employer: Penske Truck Leasing Co., L.P.
Req ID: 2413376 Date posted: 10/12/2024
Keywords: Penske, Rancho Santa Margarita , Operations Coordinator, Professions , Riverside, California
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here to apply!
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